Knowledgebase

 3rd Party Scripts, common problems

Fantastico Installation Problems:If Fantastico says you cannot install more than one script to...

 Can I use my account and my site even though my domain name hasn't propagated yet?

Yes, you can use your website without a domain name (requires hosting). We provide you a...

 Common FTP socket errors and error codes.

A socket is defined as one endpoint of a two-way communication link between two programs running...

 FrontPage publishing.

FrontPage settings With FrontPage Extensions: * In cPanel, FrontPage Extensions must be...

 How do I find version the applications installed?

These are the version of applications currently available. Apache version 2.2.20...

 How do I set up streaming video or music?

  Many people have questions about media steaming support for their sites. Unless you have a...

 How to move a drupal site from one host to another?

Drupal Hosting and Installation Here are the detailed steps how to successfully move a...

 How to publish with Dreamweaver?

Dreamweaver settings Open your Dreamweaver and look in the top menus. Click "Sites" and...

 Optimizing Joomla

Joomla is a popular CMS that is highly extensible and customizable. The following are suggestions...

 Optimizing Wordpress

Wordpress is currently one of the most popular blogging/CMS applications. Here are some ideas for...

 Temporary URL

The temporary URL is used when your domain name is not working. Here is an example of the...

 What is a host name?

A host name is an Internet address or domain name with a prefix. For example, the host name of...

 What is an addon domain?

An addon domain is a fully functional domain that can be created from within your control...

 What is my home directory?

Most of our hosting is Linux based. In this case, the home directory is the entire directory...

 What is the path for sendmail ?

Path for send mail is /usr/sbin/sendmail. You can also find this at the left menu panel of your...

 Where can I get help with Design and Coding Issues?

If you get any errors or an issue with coding you can contact us, our support staff will try to...

 Where do I find WordPress 3 ?

You can install WordPress via QuickInstall in your cPanel. You can watch our video tutorial on...

 Where do I upload my files?

You can upload your files under public_html folder in your home directory as shown in the image...

 Why are my FrontPage extensions not working?

You must first make sure you have installed the extensions by going into your cPanel and...

 Why do I see a suspended.page folder?

All reseller accounts are setup with a folder named suspended.page in yourpublic_html...